Data Deletion Instructions

1. What Data We Store

When you use our services, we may collect and store the following information:

Account information (name, email address, profile picture)
Facebook profile data (if you sign in with Facebook)
Usage data and preferences
Transaction history (if applicable)
Communication history with our support team

2. How to Request Data Deletion

You can request deletion of your data through the following methods:

Method 1: Delete Your Account

Log in to your Nepdora account
Go to Settings → Account Settings
Scroll down to the "Delete Account" section
Click "Delete My Account"
Confirm your decision by following the on-screen prompts

Method 2: Email Request

Send an email to our data protection team with your deletion request:

Email: privacy@nepdora.com

Subject: Data Deletion Request

Include: Your full name, email address, and account username (if applicable)

Method 3: Contact Form

Fill out our data deletion request form:

Submit Deletion Request

3. Facebook Login Data Deletion

If you signed up using Facebook Login, you have additional options:

Option A: Remove App from Facebook

Go to your Facebook Settings
Click on "Apps and Websites"
Find "Nepdora" in the list
Click "Remove"
Confirm the removal

Note: This will revoke Nepdora's access to your Facebook data, but you must also delete your Nepdora account separately to remove data from our servers.

Option B: Complete Data Deletion

For complete deletion of all data associated with your Facebook account:

Remove the Nepdora app from Facebook (see Option A)
Delete your Nepdora account using Method 1 or Method 2 above
We will process your deletion request within 30 days

4. What Happens After You Request Deletion

Confirmation Email

You will receive an email confirming we received your deletion request within 24 hours.

Processing Period

Your data will be permanently deleted from our active systems within 30 days of receiving your request.

Backup Systems

Data in backup systems will be deleted within 90 days following standard data retention practices.

Final Confirmation

You will receive a final email confirming that your data has been completely deleted from our systems.

5. Data We May Retain

In certain circumstances, we may need to retain some information as required by law or for legitimate business purposes:

Transaction records for tax and accounting purposes (up to 7 years)
Information necessary to resolve disputes or enforce agreements
Data required for legal compliance and fraud prevention
Anonymous usage data that cannot be linked back to you

This data will be retained only for as long as legally required and will be securely deleted thereafter.

6. Important Notes

Irreversible Action: Data deletion is permanent and cannot be undone. Make sure you've backed up any information you want to keep.
Account Access: Once your data is deleted, you will no longer be able to access your account or any associated services.
Active Subscriptions: Cancel any active subscriptions before requesting data deletion to avoid billing issues.
Processing Time: While we aim to process requests quickly, the complete deletion process may take up to 30 days.

7. Questions or Concerns

If you have any questions about the data deletion process or need assistance, please contact our support team: